By accessing and using any section of the LuckyStar website (www.lucky-star.info), opening an account, and engaging in gaming activities, you automatically agree to the Terms of Use. This means you also agree to:
LuckyStar Casino is operated by 1win N.V., a company registered in Curaçao with license number 8048/JAZ 2018-040, ensuring full compliance with all relevant gambling regulations. We also partner with MFI Investments Limited, based in Cyprus, which processes payments for our platform. Together, we provide safe and regulated services to all players.
To use LuckyStar’s services, you must first create an account. By doing so, you confirm the following:
You are permitted to open only one account. If you open multiple accounts, any bonuses, winnings, or promotions associated with these accounts will be canceled. LuckyStar reserves the right to close any duplicate accounts.
To ensure security and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, you must complete the verification process. This includes submitting:
If you fail to complete the verification, your account access will be restricted, and you will not be able to withdraw funds.
LuckyStar offers several payment options such as Visa, MasterCard, cryptocurrency, and e-wallets. All deposits must come from an account in your name. The minimum deposit is ₹850 (approximately €10).
You can withdraw funds once your account is fully verified. Withdrawals are generally processed within 7 days, depending on the payment provider. The minimum withdrawal amount is ₹850 (approximately €10). If you deposited with cryptocurrency, the withdrawal must be in the same currency.
If you request a refund without playing any games, the refund will be subject to approval.
Withdrawals are subject to the following limits:
Withdrawals are free of charge, though deposit fees depend on your payment method.
LuckyStar offers various bonuses and promotions, which are subject to the following terms:
LuckyStar promotes responsible gambling and offers various tools to help you control your gaming activities:
If you feel that your gambling is becoming problematic, please reach out to our customer support team or visit our Responsible Gambling section for help.
When playing games at LuckyStar, you agree to follow the game rules for each type of game. These rules are available under the Help section of each game. We offer a wide range of games, including:
Please be aware that game rules may vary by provider, so make sure to understand the rules before playing.
LuckyStar has a zero-tolerance policy towards the following:
If such activities are detected, your account will be suspended, and any winnings will be forfeited. We also reserve the right to report such activities to the relevant authorities.
Your privacy is important to us. All personal information is securely stored and processed in line with GDPR and other applicable data protection laws. We use SSL encryption to ensure that your data is secure during transactions.
For more information, please refer to our Privacy Policy.
LuckyStar strives to provide a reliable gaming platform but cannot guarantee uninterrupted service. If you experience issues such as game freezes or disconnections, we will make efforts to restore your balance to its pre-issue state. However, we are not liable for disruptions caused by your device, internet provider, or other third-party services.
You can close your account anytime by contacting our customer support. We will process your request and refund any remaining balance, subject to applicable fees. If we suspect fraudulent or prohibited activities, LuckyStar reserves the right to suspend or close your account without prior notice.
LuckyStar reserves the right to change these Terms of Use at any time. If significant changes occur, we will notify you via email or through your account. By continuing to use our services, you accept the updated terms.
These terms are governed by the laws of Scotland, UK, and any disputes will be resolved under the jurisdiction of the courts in Scotland.
Support Information
If you have any questions or need assistance, please reach out to our support team:
Our customer support team is available 24/7.